On January twenty fifth I contacted American Airways, as I looked at our reservations and found that my Daughter had us touring all day, So I identified as to up quality our tickets to top quality as I did not need to travel all day long in mentor. I use lay try and travel top quality as I am guaranteed you could overview but I'm wanting to help save my Miles as we are setting up a large loved ones/graduation vacation to Hawaii.
Quite dissatisfied with A.A. shopper relations. My wife went to Italy for that memorial of her mother and while she was there she bought bronchitis with ear an infection, subsequently the health care provider encouraged her to not fly right before one 7 days to distinct the an infection.
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I am astonished at the lack of purchaser service at American Airlines. I had been a flight attendant for thirty many years and took terrific satisfaction in the education I been given from American. Over a the latest vacation I viewed a passenger and agent argue about which 1 was ruder. There is no obvious enforcement of grooming guidelines anyplace in the organization.
Then on how again An additional “specialized error†we certainly imagined this was a joke. Well it wasn’t. they held us back again without any EXPLANATION all over again. We had one hour & 57 min layover and once we received from the plane from panama to MIA, we designed it by customs received our luggage with forty seven mins to spare & the “supervisor†actually smiled & claimed “you’re likely to skip the flight were not permitting you thru†27 Others screaming which the airplane was RIGHT THERE & hadn’t still left nevertheless, but her cocky smile & Mind-set didn’t care & FORCED US once again to miss out on the flight & said “locate a cushty spot to snooze for the night.
just after arrival at airport I was educated that the flights had been overbooked and I could get to Dallas the following morning although not to Las Vegas.
We just lately returned from Hayden CO. They ended up begging for volunteers to give up their seats. We were advised we might receive $seven hundred.00 Every and resort vouchers if we gave up our seats. We quickly volunteered. We have been informed to wait for everyone to board the aircraft and they would handle the vouchers.
American ever , your staff are impolite and gave little if any explanation about why or what was going on
I have to confess which i was selfishly happy to be able to ebook my flight before your entire other clients and which the agent was capable to eliminate the costs.
I'm standing at American Airways i was reading this counter in McAllen, Tx looking ahead to a resort voucher three several hours after landing from Flight 5783 which was redirected resulting from undesirable climate more than Queretaro.
I wish to make this report back to you. I had been shocked which i was unable to make a report by cell phone. Sallianne Dale
I would prefer to fly this Monday vs Sat but was told I could well be charged a fee. That’s incredible , thinking about I are flying with American for over 6 yrs and would never consider traveling with any person else at any time.
I checked in times in the past for flight 1329 from Phoenix to JFK. I'm booked in Firstclass. I entered the Priority location to seek out no line and two agents standing at respective counters with no “Placement Shut†signals wherever.
My other dilemma would be that the meal vouchers that I have obtained weren't ample!!! They only gave me $32, for 3 foods! That isn't plenty of to try to eat a food anywhere in LA, or everywhere while in the airport. I am envisioned to obtain 3 meals from $32 in this article within the resort? Impossible!!!